Odoo Partner
The ERP that helps your company grow without weighing it down.
- All-in-one
- Open source
- Modular
Sales, inventory, manufacturing, accounting, projects and people in a single suite. Open source, modular and complete. As an Odoo Partner based in Italy, we configure it around your processes.
Fig.01 — Suite · Odoo · Gitogi · All-in-one
- Sales & CRM
- Operations
- Finance & accounting
- People & projects
“Getting structured doesn't mean getting stiff. A well-built ERP frees up time, codifies best practices, and grows the company — without adding bureaucracy.”
suite · 4 areas
Your whole company in one suite
Four operational areas that talk to each other natively — one set of data, one flow, one source of truth. Lean, complete, integrated.
Sales & CRM
Operations
Finance & accounting
People & projects
Odoo and AI across your value chain
Bring more value to your processes with Odoo and AI
Explore Odoo's features for sales, manufacturing, warehousing, service and accounting. AI agents create and update records, including through automated actions. We work with you to design how you use them in your processes.
CRM and sales
Manufacturing
Warehouse and purchasing
Field service
Helpdesk and customer service
Transport and shipping
Accounting
Control and sustainability
We develop bespoke software and integrate AI into the workflows we define with you, starting with your needs.
why Gitogi
Why Gitogi is the right partner to grow with
We know Italian SMEs from the inside
An ERP's value is measured in everyday operations, not architecture. We worked within Italian SMEs before becoming a partner: we know where time is lost, where information becomes fragmented and where company culture risks being scattered across disconnected spreadsheets and tools.
Odoo Partner with a local presence
We are an Odoo Partner based in Milan. We work with you in Italian, under an Italian contract, and provide local support.
AI integrated into Odoo workflows
Odoo brings your operational data together. With Gitogi, you can add AI to your workflows, connect other systems and build bespoke modules, involving the people who will use them — with the same partner.
Module catalogue
How we work
A structured five-phase path, from scoping to customisation — designed for those who want an ERP that evolves with the company.
Discovery and requirements
Workshop with decision-makers and process owners. We map cross-functional flows, identify the modules you actually need, and show you Odoo in action on a use case similar to yours. Rigorous output, no generic proposals.Output: scoping document + module recommendations + detailed proposal
Setup and launch
We help you choose the Odoo environment that fits — cloud or self-hosted — based on scalability, data sovereignty, and the customisation flexibility you need. You activate it on odoo.com through our Partner link, while we handle scoping, configuration, and rollout. Versions and terms live on odoo.com.Output: operational Odoo environment, cloud or self-hosted
Configuration
Environment setup: users, roles, company structure, Italian invoicing, EU VAT reverse-charge, core modules, automations and approval workflows. Configuration that reflects how you actually work, not a template.Output: Odoo environment configured around your actual processes
Adoption and training
Training in Italian by role: administrators, key users, end users. Live sessions, recap materials, and on-demand support during the first operational weeks. Your team becomes self-sufficient.Output: operationally autonomous team on Odoo, no external dependencies
Bespoke development
We develop custom modules for your specific workflows. The code is maintainable, documented, ready to deploy and portable to other Odoo environments.Output: custom modules + technical documentation + Git repository
Module catalogue
Integrated apps. You configure only the ones you need.
Odoo is open source and modular: start with the essentials, add more as the company grows. Standard and Custom plans include all apps in a per-user subscription: you activate the ones you need.
Sales & CRM
- CRM
- Opportunity pipeline, contacts, sales activities. Lead scoring, integrated email, follow-up automations.
- Sales & quotes
- Quotes, orders, price lists, discounts, payment terms. From quote to order in one click; the invoice is created from the order according to your invoicing policy.
Operations
- Purchasing and suppliers
- RFQs, purchase orders, supplier management, automatic reorders based on minimum stock levels.
- Inventory & logistics
- Multi-warehouse, lots and serial numbers, FIFO/LIFO, picking, packing, shipping. End-to-end traceability.
Finance & accounting
- Italian accounting
- Italian chart of accounts, VAT, reverse charge, cross-border data via SdI, periodic VAT settlements.
- Italian e-invoicing
- FatturaPA XML generation, submission and receipt via SdI, pre-configured Italian localisation. For legally compliant archiving, we assess the right solution with your accountant and integrate it with Odoo.
People & projects
- HR & employees
- Employee records, contracts, org chart, employee self-service. Can be integrated with your payroll consultant's systems.
- Attendance & leave
- Timesheets and leave requests with approval through the management hierarchy, monthly reports ready for payroll.
- Project management
- Projects, tasks, Kanban and Gantt views, billable time tracking, milestones. Profitability reports per client.
- Helpdesk & SLA
- Multi-channel tickets, SLAs, automatic escalation, internal knowledge base. Same customer database as CRM.
Commerce & marketing
- eCommerce
- Online store integrated with inventory and accounting. Payments, shipping, B2B multi-customer price lists.
- Retail point of sale
- Cash register for retail and hospitality, even offline. Receipt printing, inventory and accounting integration.
- Marketing automation
- Email marketing, SMS, lead nurturing automations. Segmentation based on CRM and purchase history.
- Surveys & feedback
- Post-sale customer surveys, NPS, employee feedback. Aggregated reports with trends over time.
- Document management
- Document archival per customer, vendor, project. OCR, full-text search, access control.
Don't see a module you need? We develop it as a maintainable, documented, portable custom module.
Explore every business process Odoo can manageFor those who want to grow
For Italian SMEs that want to grow without weighing themselves down
Six profiles of SMEs that can grow with Odoo: businesses that want to get structured while staying agile, gain a clear view of their operations and grow without rewriting everything.
Manufacturing & production
Distribution & B2B wholesale
eCommerce & multi-channel retail
Project & engagement-based services
Field service & maintenance
Trade, import-export & multi-country
Also for growing professional firms
Multidisciplinary accountancy practices, law firms and employment and payroll advisers can use Odoo to bring clients, deadlines, billing, project management and ticketing together while continuing to use their specialist tax software. Controlled access to sensitive data and API integration.
What grows
Six outcomes that stay inside the company
The benefits an integrated ERP brings to your business.
Real-time visibility
Single source of truth
End-to-end traceability
Best practices that stay
Grow module by module
Operational setup
Odoo brings your data together. We integrate AI into your workflows.
Integrating AI into your ERP calls for accessible data, connections between systems and people who know how to use the tools. Gitogi handles Odoo and AI within the same team: we define workflows, connect data and test how it works with the people who use it every day.
Explore AI integrationOdoo, software and AI with one team
Your Odoo project can include bespoke software and AI integration, delivered by the same team. The AIRA method connects assessment, implementation and review of results, with the aim of helping you manage your systems independently.
Bespoke software
Applications, integrations and Odoo modules built around your business processes.
AI integration on Odoo data
AI assistants and document automation connected to your ERP data and workflows.
The AIRA method
From assessing processes to reviewing results, with the aim of helping you work independently.
Italian localisation
Three facts about Odoo you can check
See what Odoo documents about Italian e-invoicing, its destination code and local modules. You'll find the official source and the date we accessed it below.
The l10n_it_edi module handles e-invoicing through Italy's Sistema di Interscambio (SdI), using the FatturaPA XML format.
Official Odoo documentation — Italian localisationaccessed on 20 September 2026 To receive e-invoices in Odoo, register K95IV18 as Odoo's destination code on the Italian Revenue Agency's portal (Agenzia delle Entrate).
Official Odoo documentation — Italian localisationaccessed on 20 September 2026 Odoo's documented Italian localisation modules include l10n_it, l10n_it_edi, l10n_it_edi_sale and l10n_it_edi_doi.
Official Odoo documentation — Italian localisationaccessed on 20 September 2026
Frequently asked questions
The questions we get most often about Odoo
How do we arrive at a tailored proposal for my company?
Every Odoo project starts with a scoping workshop with decision-makers and process owners. We map cross-functional flows, identify the modules you actually need, evaluate data migration, existing integrations, and custom development. We deliver a detailed proposal with scope, milestones, team, and timeline — before any commitment.
FAQ 01 / 12
How long does it take to go live?
We estimate 6–12 weeks for a standard implementation with configurable modules. For a more complex implementation with data migration, external integrations and custom modules, we estimate 12–20 weeks. The main variables are the quality of your starting data and your team's availability for analysis and validation sessions.
FAQ 02 / 12
Does Odoo handle Italian e-invoicing?
Yes. Odoo generates the FatturaPA XML, handles submission through Italy's exchange system (SdI) and receives incoming invoices. The Italian Accounting module comes pre-configured with the chart of accounts, VAT, reverse charge, cross-border data via SdI and periodic VAT settlements. For legally compliant archiving, during analysis we assess the right solution with your accountant or an accredited provider and integrate it with Odoo.
FAQ 03 / 12
Can I try Odoo before deciding?
Yes. Odoo offers a free trial. In the scoping workshop we set up a demo environment built around your processes, so you can try Odoo on practical tasks.
FAQ 04 / 12
Do I have to abandon the software I use today?
Not necessarily. Odoo integrates with external software via API: specialist tax software, industry-specific CRM, MES, eCommerce. It often makes sense to leave a specialist system in place and use Odoo to coordinate the rest. We decide together during scoping.
FAQ 05 / 12
Will my historical data migrate into Odoo?
Yes. We migrate customer, supplier and product records, opening accounting balances, open invoices and active operational documents. Closed transactions from previous years usually remain available for reference in the old system or as an export. We decide what to migrate based on its practical value, rather than moving everything by default.
FAQ 06 / 12
Is Odoo scalable as my company grows?
Yes. You can start with four or five essential modules and progressively add purchasing, inventory, manufacturing, HR, eCommerce, marketing automation, helpdesk — without rewriting what you have. The shared data structure means each new module reuses existing records and workflows.
FAQ 07 / 12
Can we develop bespoke modules for your workflows?
We develop custom modules in Python on the Odoo framework. Maintainable, documented code, kept in a Git repository. We assign you the rights to the code we write for you upon full payment; the code remains subject to the licences of the underlying Odoo software (LGPL for Community, Odoo Enterprise Edition License for Enterprise modules). It is portable to other compatible Odoo environments. Odoo version upgrades may require adjustments to custom modules: we design them to reduce this risk, but re-testing on upgrades is a dedicated activity.
FAQ 08 / 12
How does post go-live support work?
For the first 4-8 weeks after go-live we offer intensive on-demand support (priority tickets + live sessions). After that, you can continue with a block of support hours or manage the system in-house with your trained team. We don't lock you in: our goal is to help you become self-sufficient.
FAQ 09 / 12
Is Odoo GDPR compliant?
Yes, with the proper configuration. For Odoo Online/Odoo.sh, databases are hosted in the chosen Odoo region (Europe is available) and the DPA is included in Odoo S.A.'s subscription terms; backups and sub-processors are governed by Odoo's published terms. For self-hosted Community, responsibility is yours: we help you configure EU hosting, backup, retention, access control, and audit logs. Our contract includes DPA clauses and the list of sub-processors, including Odoo S.A.
FAQ 10 / 12
What if you want to switch Odoo partners in the future?
No lock-in from our side. Odoo is the same platform with any partner; data and configurations are yours and portable. We hand over complete documentation of modules, configurations, and processes so another partner can step in without rebuilding.
FAQ 11 / 12
What makes Gitogi different from other Italian Odoo partners?
Three things: (1) we worked inside Italian companies before becoming a partner, so we understand day-to-day operations; (2) one team handles Odoo, bespoke software and AI integration — from ERP modules to system connections and automation, with the aim of helping you work independently; (3) we are based in Milan, with support in Italian and an Italian contract.
FAQ 12 / 12
From the field
Sector experience, told honestly
Loss-making projects: track margin before the work is finished
Missing timesheets, late costs and unbilled extras: a representative scenario showing professional practices and service businesses how to track project margin while work is under way.
Sales pipeline in Excel: CRM for quotes, renewals and forecasts
Quotes, renewals and follow-ups scattered across Excel and email? See how we approach a move to Odoo CRM, with clear responsibilities and shared data through to invoicing.
Replacing your legacy ERP while keeping the business running
A representative manufacturing scenario: choosing what to migrate, testing real orders and planning the ERP changeover around the work your business still has to do.
When stock figures don't add up: quantities, locations and batches
Your system says it's in stock. The shelf says otherwise. How we investigate stock discrepancies and put reliable movement records, adjustments and batch tracking in place.
Raw materials and chemicals: traceability from supplier to delivery
A representative scenario in raw materials and chemicals distribution: how we set up batch traceability from supplier to warehouse, through to delivery.
Field service for water treatment plants: from request to signed job sheet
A representative water treatment plant maintenance scenario, from scheduling to a job sheet signed on site, with questions to help you assess your service workflow.
Where to start
Every SME has unique processes. That's why every Odoo project starts with a scoping workshop: we map your flows together, identify the modules you actually need, and give you a precise proposal with scope, milestones, and team. No preset configurations, no fixed price list that doesn't reflect your case.
Already know you want Odoo?
Go directly to Odoo.com via our Partner link. We support you after purchase with configuration, training and customisation on request.
Go to Odoo.comOdoo® is a registered trademark of Odoo S.A. (Belgium). Gitogi Srl is an Odoo Partner.