CRM
Opportunity pipeline, contacts, sales activities. Lead scoring, integrated email, follow-up automations.
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Odoo Official Partner
Odoo for Italian SMEs
From those who have lived inside companies: presentation, configuration, training, and customization of Odoo, with a partner who speaks your language and understands your processes.
- Odoo Official Partner
- Based in Milan
- Native Italian
- GDPR + AI Act compliant
- Integrated AI Adoption
“We know that real value isn't feature complexity. It's finding that email, that contract, that customer — when you need them. It's management that runs without bureaucracy slowing it down.”
What Odoo means for your SME
An all-in-one management platform covering your business operations.
CRM
Customers, contacts, opportunities in one place — no more scattered spreadsheets or lost notes.
Operations
Sales, purchases, inventory, and invoicing integrated. One data point, one source, one truth.
Accounting
Real-time balance sheet, Italian tax compliance, automatic reconciliation.
HR and Projects
Employees, attendance, leave, project management — when you need them, no setup overhead.
Why Gitogi is the right partner
01
We know Italian SMEs from inside
Odoo's value is measured in daily operations, not architecture. We worked inside Italian companies before positioning ourselves as a partner — we know where time gets lost, where information hides, where company culture fragments.
02
Odoo Official Partner, present locally
We are an Odoo Official Partner, not a generic reseller. We operate from Milan, in Italian, under Italian legal jurisdiction. Support isn't offshore — it's here.
03
Not just Odoo: AI Adoption integrated
Odoo manages your operational data. With Gitogi you can also train your team on how to use AI in compliance with the AI Act — without seeking two different partners.
Discover AI Adoption servicesWhat we do for you
A linear 5-step path, from initial mapping to bespoke customization.
- 01
Presentation and scoping
Initial workshop (1-2 days) to map your processes, identify the Odoo modules you actually need, and show you Odoo in action on a similar use case.
Output: scoping document + module recommendations
- 02
License purchase
We handle the Odoo license purchase for you. We help you choose between Community (self-hosted), Standard (Odoo cloud), and Enterprise (full features) based on your budget and infrastructure constraints.
Output: active license + cloud environment setup
- 03
Configuration
Tenant setup: users, roles, Italian invoicing, EU VAT reverse-charge, company structure, core modules. Configuration that reflects how you actually work.
Output: configured Odoo environment ready to use
- 04
Team training
Training in Italian — live sessions + recap materials + on-demand support for the first operational weeks. Your team becomes autonomous, not dependent on us.
Output: operationally autonomous team on Odoo
- 05
Bespoke customization
When standard modules aren't enough, we develop custom modules for your specific flows. Maintainable code, documented, deployable.
Output: custom modules + technical documentation
Module catalog
The Odoo modules we configure for you
Odoo has 70+ official modules. We configure only those you actually need — starting from the processes that consume your time today.
Sales & CRM
Sales & quotes
Quotes, orders, price lists, discounts, payment terms. Quote → invoice conversion in one click.
Operations
Purchases & vendors
RFQs, purchase orders, vendor management, automatic reorders based on minimum stock levels.
Inventory & logistics
Multi-warehouse, lots and serial numbers, FIFO/LIFO, picking, packing, shipping. End-to-end traceability.
Finance & accounting
Italian accounting
Italian chart of accounts, VAT, reverse-charge, F24, esterometro, periodic VAT returns, CEE balance sheet.
Italian e-invoicing
FatturaPA XML generation, SDI submission, reception, legal-grade archival. Pre-configured AdE compliance.
People & projects
HR & employees
Employee records, contracts, org chart, employee self-service. Integrable with payroll consultant.
Attendance & leave
Timesheets, leave and PTO with hierarchical approval, monthly reports ready for payroll.
Project management
Projects, tasks, kanban, gantt, billable time tracking, milestones. Profitability reports per client.
Helpdesk & SLA
Multi-channel tickets, SLAs, automatic escalation, internal knowledge base. Same customer database as CRM.
Commerce & marketing
eCommerce
Online store integrated with inventory and accounting. Payments, shipping, B2B multi-customer price lists.
POS retail
Cash register for retail and hospitality, even offline. Receipt printing, inventory and accounting integration.
Marketing automation
Email marketing, SMS, lead nurturing automations. Segmentation based on CRM and purchase history.
Surveys & feedback
Post-sale customer surveys, NPS, employee feedback. Aggregated reports with trends over time.
Document management
Document archival per customer, vendor, project. OCR, full-text search, GDPR-grade access control.
Don't see a module you need? We develop it as a maintainable, documented, portable custom module.
Best fit
Which Italian companies choose Odoo with Gitogi
Six organization profiles where we've seen Odoo's value-to-effort ratio be most favorable. If you don't fit any of them, we'll honestly tell you when Odoo isn't the right choice.
Accounting firms
Client management + tax deadlines + e-invoicing + integration with external tax software. Dashboard for collaborators, confidentiality for the principal.
Law firms
Cases, court deadlines, billing for retainer or one-off engagements, confidential document management. Integrable with legal-tech tools.
Labor consultants
Client + employee-per-client records, contract deadlines, forms, integrated external payroll. Reinforced GDPR privacy on employee data.
Manufacturing SMEs
Bill of materials, MRP, multi-warehouse inventory, quality, maintenance, lot traceability. Integrations with MES or machinery.
eCommerce & retail
Single catalog across online store, physical POS, marketplaces. Synchronized inventory, differentiated price lists, integrated marketing automation.
B2B services & consulting
Projects, time tracking, milestone or T&M billing, profitability per client, CRM with long sales cycles.
When Odoo isn't the right choice
If you have a single very vertical need (e.g.: software for mechanical workshops, certified management software for medical practices), often a complete specialist application costs less than a customized Odoo. We tell you before the workshop, not after the contract.
Odoo editions
Community, Standard, Enterprise — which is right for you
Three editions with different license costs. The choice depends on how many modules you need, how much you can (or want to) manage the infrastructure, and how much customization flexibility you require.
| Criterion | Community | Standard | Enterprise |
|---|---|---|---|
| License cost | Free | Per user, monthly | Per user, monthly |
| Hosting | Self-hosted (your server) | Odoo Cloud (SaaS) | Odoo Cloud or on-premise |
| Modules included | Open-source core modules | All official modules | All + Studio (low-code) + Marketplace |
| Custom modules | Yes, free | Limited | Yes, complete |
| Odoo support | Open-source community | Odoo SaaS support | Odoo enterprise support |
| Best for | Companies with internal IT and a tinkering mindset | SMEs that just want to use Odoo | SMEs with specific flows or planned growth |
In the scoping workshop we steer you toward the edition that minimizes your TCO, not the one that pays us the highest commission.
Odoo manages the data. Gitogi helps you use it with AI in a compliant way.
Integrating your management system (operational data) with AI adoption (compliance + productivity) is where many Italian SMEs get stuck. Having the same partner for both accelerates everything: the data is already in the right format, the people are already trained, governance stays consistent.
Discover the AI Adoption pathMore than an Odoo partner: integrated ecosystem
When you work with Gitogi on Odoo, you have access to the same ecosystem your peers use for AI Adoption, governance, training. They are worlds that talk to each other natively — because we manage them in the same team.
AI Literacy for the team
Train your employees on compliant AI use as required by AI Act Art. 4 + L. 132/2025.
Explore AcademyAI integration on Odoo data
Knowledge base, doc automation, compliance co-pilot directly on your management data.
Explore AI IntegrationFractional AI Officer
A figure responsible for compliant AI adoption in your company, without full-time hiring.
Explore the serviceFrequently asked
The questions we get most often about Odoo
How much does it cost to implement Odoo?
The cost depends on licenses (number of users × edition) and on the effort for setup, training, and customization. We don't publish fixed price lists because every SME has different processes: a pizzeria with 4 users on 3 modules is a different world from an accounting firm with 15 users on 8 modules + customizations. The initial scoping workshop (~ 1-2 days) clarifies scope and costs before any commitment.
FAQ 01 / 12
How long does it take to go live?
Basic setup with standard modules: 4-8 weeks. Articulated implementation with data migration and custom modules: 8-16 weeks. The main variable is the quality of your starting data and your team's availability for training and validation sessions.
FAQ 02 / 12
Does Odoo handle Italian e-invoicing?
Yes. Odoo generates the FatturaPA XML, manages submission to the Italian SDI exchange system and reception of incoming invoices. The Italian Accounting module is pre-configured with chart of accounts, VAT, reverse-charge, esterometro, and periodic VAT returns. Legal-grade archival can be managed internally or via integrated external provider.
FAQ 03 / 12
Can I try Odoo for free before deciding?
Yes. Odoo offers 15 days of free trial across all editions. In the scoping workshop we help you configure a realistic demo environment on your processes, so the trial is meaningful and not an empty-screen tour.
FAQ 04 / 12
Do I have to abandon the software I use today?
Not necessarily. Odoo integrates with external software via API (e.g. payroll system, vertical tax software, vertical CRM). It often makes sense to leave a specialist system in place and use Odoo for the rest. We decide together during scoping.
FAQ 05 / 12
Will my historical data migrate into Odoo?
Yes, but with rules. We migrate customer/vendor/item records, opening accounting balances, open invoices. Closed transactional history (past years) usually stays read-only in the old system or as an export — migrating it is expensive and the data is rarely used. We decide what to migrate based on usage value, not by default.
FAQ 06 / 12
Is Odoo suitable for a very small SME (5-10 people)?
Yes, it's one of the segments where it makes the most sense. The price/quality ratio of Odoo Standard cloud on 5-10 users is competitive with many local Italian management systems, and the number of features usable without customization is very high. Below 3 users on trivial flows, sometimes a spreadsheet + invoicing tool is enough: we'll say so.
FAQ 07 / 12
What if standard modules aren't enough?
We develop custom modules in Python on the Odoo framework. Maintainable code, documented, kept in a Git repository. The custom module stays yours, is portable to other Odoo environments, and doesn't break on version upgrades if it's written well.
FAQ 08 / 12
How does post go-live support work?
For the first 4-8 weeks after go-live we offer intensive on-demand support (priority tickets + live sessions). After that, you can continue with an hour-pack support plan or manage internally with your trained team. We don't lock you in: our goal is to make you autonomous.
FAQ 09 / 12
Is Odoo GDPR compliant?
Yes. Odoo SaaS is hosted in EU data centers (Belgium, Germany, France) and signs DPAs with customers. For self-hosted Community, responsibility is yours: we help you configure EU hosting, backup, retention, access control, audit logs. Our contract includes DPA clauses + sub-processor list.
FAQ 10 / 12
What if I want to switch Odoo partner in the future?
No lock-in from our side. Odoo is the same platform with any partner; data and configurations are yours and portable. We hand over complete documentation of modules, configurations, and processes so another partner can step in without rebuilding.
FAQ 11 / 12
What makes Gitogi different from other Italian Odoo partners?
Three things: (1) we worked inside Italian SMEs before positioning ourselves as a partner, (2) AI Adoption is integrated — we train your team on AI Act compliance without you needing a second partner, (3) headquartered in Milan, support in native Italian, Italian contract.
FAQ 12 / 12
Where to start
Every SME has unique processes. That's why every Odoo project starts with a scoping workshop: we map your flows together, identify the modules you actually need, and give you a precise proposal. No preset configurations, no fixed price list that doesn't reflect your case.
Request a scoping workshopAlready know you want Odoo?
Go directly to Odoo.com via our Partner link. We support you after purchase with configuration, training, and customization on request.
Go to Odoo.comOdoo® is a registered trademark of Odoo S.A. (Belgium). Gitogi Srl is an Odoo Official Partner.