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By accessing or using the website https://www.gitogi.com, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use the website.
This website is operated by Gitogi Srl, with registered office at Piazza IV Novembre 4, 20124 Milano, VAT No. 14288420962, REA MI - 2772051. Share Capital: € 10.000 (fully paid-up), Tax Code: 14288420962.
The website https://www.gitogi.com provides information about AI consulting services offered by Gitogi Srl, free assessment tools, and informational content. Gitogi Srl also provides a SaaS platform for AI governance, learning, and certification, as well as professional consulting and software development services (see Section 15).
All content on this website (text, graphics, logos, the AIRA method, Value Scorecard) is the property of Gitogi Srl or the respective rights holders. Reproduction without written authorisation is prohibited.
The online assessment is provided free of charge for informational purposes only. The results are indicative and do not constitute professional advice. A dedicated consulting engagement is required for an in-depth analysis.
The AI chatbot on this website is a generative artificial intelligence system. Responses are automatically generated and may contain inaccuracies. The chatbot does not provide professional, legal, or accounting advice. For binding guidance, please consult a qualified professional. For full details on the AI systems used, see our AI Transparency page.
The content of this website is provided for informational purposes. Gitogi Srl endeavours to keep all information accurate and up to date but does not warrant its completeness or the absence of errors. Any decisions made on the basis of the content of this website are the sole responsibility of the user.
Consulting services are governed by specific contracts entered into between Gitogi Srl and the client. Prices indicated on the website are starting prices and may vary depending on the complexity of the project. For detailed terms governing consulting and development engagements, see Section 15. When personal data is processed on behalf of the client, a Data Processing Agreement (DPA) applies.
9.1 Payments. Payment processing is handled by Stripe Inc., a certified PCI DSS Level 1 payment processor. Gitogi does not store credit card data.
9.2 Automatic renewal. Subscription plans (AI Literacy €29/month or €249/year; AI Consultant €79/month or €690/year; Fractional CAIO €149/month or €1,290/year) renew automatically at the end of each billing period unless cancelled beforehand. All prices are VAT-inclusive.
9.3 Pre-renewal reminder (L. 75/2021). In accordance with Italian Law no. 75 of 29 March 2021, Gitogi Srl will send an automatic renewal reminder to your registered email address at least 7 days before each subscription renewal date. The reminder will include the amount to be charged, the renewal date, and instructions for cancellation.
9.4 Cancellation. You may cancel your subscription at any time via: (a) your account dashboard (Account Settings); (b) the Stripe customer portal (link available in the dashboard); (c) email to legal@gitogi.com. Cancellation takes effect at the end of the current billing period. You retain access to the service until the expiry of the already-paid period.
9.5 Refunds. As this is a B2B service (see Section 1), refund requests are evaluated on a case-by-case basis under the applicable contractual terms. Contact legal@gitogi.com within 14 days of the charge.
9.6 Right of withdrawal (B2C consumers only). If you qualify as a consumer under Italian Legislative Decree 206/2005 (Consumer Code) — meaning you act for purposes outside your professional activity — you may withdraw from a subscription within 14 days of purchase without giving any reason (Art. 52 Consumer Code). To exercise this right, send a clear statement to legal@gitogi.com or pec@pec.gitogi.com. The refund will be processed within 14 days of receiving the withdrawal notice. Note: for professional users (B2B), the right of withdrawal under Art. 59 Consumer Code does not apply to digital content subscription contracts once performance has begun with the user's express consent.
The gitogi community forum allows registered users to create discussion threads, post replies, and react to other members' contributions.
10.1 Content ownership. User-generated content (threads, replies, reactions) remains the intellectual property of the respective author. By posting content on the platform, the user grants Gitogi Srl a non-exclusive, royalty-free, worldwide licence to display, store, and distribute such content within the platform for the purpose of operating the service.
10.2 Code of conduct. Users must not: (a) post spam or unsolicited promotional content; (b) publish illegal, offensive, defamatory, or discriminatory content; (c) promote competing services; (d) share personal data of third parties without their consent; (e) impersonate other users or entities.
10.3 Moderation. Gitogi Srl reserves the right to moderate, edit, or remove any content that violates these terms, and to suspend or permanently ban users who repeatedly breach the code of conduct.
10.4 Disclaimer. Forum content does not constitute professional, legal, or accounting advice. Gitogi Srl is not liable for content published by users, pursuant to Italian Legislative Decree 70/2003 (Art. 16, hosting provider liability).
10.5 Gamification. Badges, points, streaks, and leaderboard positions are decorative features with no monetary value and do not confer any right or benefit outside the platform.
The AI Tools platform uses generative artificial intelligence models (Claude, Anthropic) to help users create AI governance documentation. For liability provisions relating to AI-generated outputs, see Section 17. For details on sub-processors and AI providers, see the Sub-Processors page.
11.1 Nature of generated content. All documents generated by the AI Tools are informational drafts. They do NOT constitute legal, professional, or regulatory advice. The user is solely responsible for verifying, customising, and validating all generated content before use.
11.2 No guarantee. Gitogi Srl does not guarantee the completeness, accuracy, or regulatory compliance of any AI-generated document.
11.3 Intellectual property. Generated content is owned by the user. Gitogi Srl does not claim any intellectual property rights over documents generated by users through the AI Tools.
11.4 Data retention. User inputs and generated documents are stored for the duration of the user's account and can be deleted at any time by the user or upon account closure.
11.5 Access. AI Tools require an AI Consultant subscription or higher. For full technical details, see the AI Transparency page.
12.1 Access. Learning modules and certification are available to users with an AI Literacy subscription or higher.
12.2 Nature of certificates. Certificates issued by the platform attest to the completion of gitogi's training modules. They are NOT professional qualifications, academic degrees, or certifications recognised by third-party certification bodies.
12.3 Content updates. Gitogi Srl reserves the right to update, modify, or retire learning module content at any time. Progress and certificates are retained for the duration of the user's account.
13.1 Templates (documents, checklists, frameworks) are provided as working tools and starting points. They do NOT constitute professional advice. The user must adapt all templates to their specific situation and regulatory context.
13.2 Access. Templates require an AI Literacy subscription or higher. Gitogi Srl reserves the right to update or retire templates at any time.
14.1 Suspension by Gitogi. Gitogi Srl may suspend or close a user account in case of: (a) violation of these Terms of Service; (b) fraudulent or abusive use of the platform; (c) prolonged non-payment of subscription fees.
14.2 User rights upon closure. In case of account closure, the user retains the right to export their personal data (Art. 20 GDPR) via the Your Data page or by contacting privacy@gitogi.com.
14.3 Voluntary closure. The user may close their account at any time via the account dashboard or by writing to legal@gitogi.com.
15.1 Scope. In addition to the SaaS platform, Gitogi Srl provides professional consulting and software development services, including but not limited to: AI strategy consulting, custom software development, cloud infrastructure setup, data analysis, and AI integration into existing business processes.
15.2 Service delivery. Each consulting or development engagement is governed by a specific scope of work agreed upon between Gitogi Srl and the client. The scope of work defines deliverables, timelines, fees, and acceptance criteria.
15.3 Professional duty of care. Gitogi Srl performs all professional services with the diligence required of a qualified professional pursuant to Articles 1176 and 2236 of the Italian Civil Code (Codice Civile).
15.4 Intellectual property. Software and documentation developed ad-hoc for the client within a specific engagement shall become the client's property upon full payment, unless otherwise agreed in writing. Gitogi Srl retains full ownership of all pre-existing tools, frameworks, libraries, methodologies (including the AIRA method), and reusable components that are not developed exclusively for the client.
15.5 Confidentiality. Gitogi Srl maintains strict confidentiality of all client data, information, and business processes disclosed during any engagement, in accordance with applicable professional obligations and data protection regulations.
15.6 Data processing. When consulting or development services involve the processing of personal data on behalf of the client, Gitogi Srl acts as Data Processor pursuant to Art. 28 GDPR. In such cases, a dedicated Data Processing Agreement (DPA) governs the processing activities, roles, and responsibilities.
15.7 Client responsibilities. The client shall: (a) provide accurate and complete information necessary for the performance of the services; (b) provide timely feedback and approvals as required by the agreed timelines; (c) grant all necessary access to systems, environments, and data required for service delivery; (d) designate a contact person authorised to make decisions on the client's behalf.
In conformity with Italian Law No. 132 of 29 September 2025 (Legge sull'Intelligenza Artificiale):
16.1 AI as support tool. Gitogi Srl utilises artificial intelligence systems as support tools in the delivery of professional consulting and development services. AI systems are used to enhance efficiency, analysis, and quality — never as autonomous decision-makers.
16.2 Transparency. The specific AI tools and models used by Gitogi Srl in the delivery of professional services are documented on the AI Transparency page.
16.3 Human oversight. AI does NOT substitute human professional judgment. Gitogi Srl professionals maintain full and exclusive responsibility for the quality, accuracy, and completeness of all deliverables. Every AI-assisted output is reviewed, validated, and approved by qualified professionals before delivery.
16.4 Training and data improvement. All AI tool providers utilised by Gitogi Srl have training and data improvement options disabled. Client data is never used to train third-party AI models.
16.5 Data minimisation. In accordance with Art. 5(1)(c) GDPR, only data strictly necessary for service delivery is processed through AI systems. For the complete list of sub-processors and AI providers, see the Sub-Processors page.
16.6 Client right to opt out. Clients have the right to request that specific data NOT be processed through AI systems. Such requests must be submitted in writing to legal@gitogi.com and may affect service timelines and costs.
17.1 Informational nature of AI outputs. All AI-generated outputs provided through the platform (chatbot responses, AI Tools documents, compliance suggestions) are informational only and do NOT constitute professional, legal, regulatory, or accounting advice. For details on the technical and organisational safeguards applied, see the Security Measures page.
17.2 No reliance without professional review. Gitogi Srl is NOT liable for decisions made solely on the basis of AI-generated content without professional review. Users are solely responsible for verifying and validating any AI-generated output before relying upon it.
17.3 Consulting services liability. For professional consulting and development services, Gitogi Srl's liability is governed by Art. 2236 of the Italian Civil Code: in matters involving the resolution of problems of special technical difficulty, liability is limited to cases of gross negligence (colpa grave) or wilful misconduct (dolo).
17.4 SaaS liability cap. For SaaS platform services, Gitogi Srl's aggregate liability shall not exceed the total fees actually paid by the user in the twelve (12) months immediately preceding the event giving rise to the claim.
17.5 Exclusion of indirect damages. To the maximum extent permitted by Italian law, Gitogi Srl shall not be liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of profit, loss of data, loss of business opportunities, or reputational damage.
17.6 Mandatory liability. Nothing in these Terms shall exclude or limit Gitogi Srl's liability for gross negligence (colpa grave) or wilful misconduct (dolo), in accordance with Art. 1229 of the Italian Civil Code.
The following documents form an integral part of the contractual framework governing the use of the platform and professional services provided by Gitogi Srl:
We reserve the right to modify these Terms of Service at any time. Significant changes will be communicated via email to registered users and/or published on this page. Continued use of the website after publication of updated terms constitutes acceptance of the changes.
Gitogi Srl shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to natural disasters, pandemic, government actions, infrastructure failures, or cyber attacks.
These terms are governed by Italian law. The Court of Milan shall have exclusive jurisdiction over any dispute arising hereunder.
For any enquiry: legal@gitogi.com | PEC: pec@pec.gitogi.com
Last updated: 12 April 2026